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INTERVIEW WITH THE FOUNDER OF BASHFORD JEWELLERY
 
  
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Meet Mildred Stephens, A third-generation jeweler, Mildred was born
 
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and raised in the Philippines. Her parents immigrated to the United States
 
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in search of greater opportunity, leaving Mildred and her brother behind
 
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with a grandparent. When everything was in order she came to America,
 
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her parents strong work ethic in hand determined to take full advantage
 
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of the opportunities, to live the American dream.  
 
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Mildred’s experiences left her focused on family, community,
 
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environment and opportunity -- values that underpinned the founding of
 
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Bashford Jewelry in 2013. Today, Mildred oversees operations at
 
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Bashford from her base in Seattle. She picks her craftsmen as carefully as
 
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she does her gemstones. She recognizes that the path to a growing
 
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business is paved with sustainability, quality components, equal parts
 
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craftsmanship and artistry, and unsurpassed service from first click to
 
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delivery.
 
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How retailers and consumers evaluate different ethical products
 
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I believe that our ethics come from the influences that shaped us in our
 
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lives. I grew up in a household for which the jewelry industry was always
 
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a part of our lives. So, I have always heard the stories about blood
 
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diamonds as well as the issues faced with child labor, poorly paid workers
 
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and horrible working conditions.
 
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As I got into the industry myself, I also started to focus on ethically
 
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conscious supplies for my jewelry. I couldn’t reconcile the Kimberly
 
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Process because it only focused on whether the sale of diamonds was
 
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fueling wars. We focus on more than what is considered conflict
 
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diamonds by the Kimberly Process. We are concerned about the human
 
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rights abuses and environmental degradation. And this is in part due to
 
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my upbringing but also because of who I am as a person today and the
 
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legacy I want to leave behind.
 
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Some retailers will focus on ethically made vs ethically sourced because
 
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this allows for greater flexibility in where diamonds come from.
 
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In my estimation, for some consumers, ‘ethical jewelry’ is trendy and
 
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social media and marketing has made this so. So, even if they are not
 
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actually interested in ethical gems and precious stones, to be able to say
 
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that their jewelry was ethically-sourced is a talking point.
 
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On the other hand, there are people who are genuinely interested in
 
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where their diamonds come from and the process by which they were
 
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mined. We want to appeal to both those demographic and educate those
 
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who are not aware of the issues in the industry.
 
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“Ethical havens” – productions sites favored for their ethical credentials
 
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– are formed and challenged over time
 
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I think ethical havens sprang up because of the limitations of the Kimberly
 
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Process. There were reports of conflict diamonds making their way into
 
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the general market and so companies saw a way to make their brand
 
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stand out from the rest.
 
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Marketing of Canada as the ‘ethical haven’ for sourcing diamonds did play
 
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a role in our decision to take our diamonds only from Canada at this time.
 
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We were worried about the reported conflicts between local Canadian
 
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indigenous groups and the diamond companies. But, we liked the fact
 
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that the oversight and regulatory bodies are independent, and that the
 
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companies are required to restore the environment when a mine is
 
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closed. And that there are processes in place to track and trace a
 
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diamond from mine to retail.
 
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I think this in part allows ethical havens to continue because they have
 
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set up the necessary structures to give people what they want – peace of
 
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mind that they can trace the origins of their diamonds. This is something
 
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the Kimberly Process has seriously fallen short of over the years and
 
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which has led to the negative stigma with African based diamonds.
 
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I also understand why such havens are being challenged because they
 
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seem to exclude other markets, especially those that have suffered with
 
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conflicts diamonds. This is also part of the reason to support genuine
 
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initiatives aimed at restoring credibility to the markets and developing
 
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sustainable production.
 
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Types of ethical considerations that go in retailers and consumers’
 
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evaluations
 
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Not all consumers are interested in the nitty gritty of ethical
 
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consumerism. They are ok with hearing that a company is keeping them
 
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safe from tarnishing their product. So, we take the responsibility seriously
 
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to allow them that peace of mind.
 
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I believe that the feeling of wanting to do no harm also influences
 
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consumers’ choices. And they make these decisions based on the
 
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knowledge available to them. They may want to voluntarily participate in
 
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making what they consider the right choice and doing something good in
 
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the world, even if it is simply knowing that part of a sale goes towards
 
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benefiting a worthy cause. This is something that a lot of corporations
 
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have embraced. Consumers may not voluntarily give but they will readily
 
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support a company that does.
 
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For retailers, it can be a little different. Profit, unfortunately, plays a part
 
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in some of those brands that market themselves as ethical. For others,
 
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especially those that are not part of large chains, it is based on the
 
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owners’ personal ethical standards. And these are the companies that
 
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pay more attention to the ethical sourcing and processing of diamonds.
 
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Part of the reason for choosing Canadian diamonds is that ethically
 
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conscious consumers already know about them and are predisposed to
 
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them already. And most of all we are satisfied with their local processes.
 
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The organizations and sources of information that are influential
 
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The companies themselves in the industry are quite influential. They are
 
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providing the information about what is happening to consumers and can
 
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influence the most. Organizations that are working to make a difference
 
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are often limited in scope and budget. And because most are non-profit,
 
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it becomes difficult for them to show the world what they are doing and
 
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to influence change on a macro level.
 
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Therefore, it is left to the retailers to market the industry and influence
 
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people’s perception over time.
 
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How ethical orientations may be influenced and change over time
 
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Look at the current situation with Leonardo DiCaprio and his ethically lab
 
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created diamonds. As an influential actor promoting this type of diamond
 
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business, he is in a position to influence the ethical orientations of this
 
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generation, same as he did in his movie on blood diamonds.
 
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So, the types of persons leading or who are at the forefront of shifts
 
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greatly influence the process.
 
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A large influencer would be needed to help transform the perception of
 
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the situation in for example Africa where the Diamond Development
 
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Imitative is working towards building sustainable and ethical diamond
 
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practices. With their work, eventually it will be easier to shift the negative
 
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stigma of all African diamonds as unethically produced but it will take
 
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time to make an impact.
 
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Public policy debates on ethical market access and outcomes for
 
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countries and firms alike
 
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Canada is a prime example of public policy debate affecting ethical
 
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market access and making a positive contribution to the industry. With
 
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independent oversight, governance issues can be addressed to develop
 
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and maintain relevant standards in an industry. It may not be supported
 
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by all, but the human rights and environmental issues are being
 
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addressed.
 
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Within the African region, the Kimberley Process is working to build those
 
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countries that have been negatively affected with conflict diamonds. But
 
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governance still poses a challenge as well as enforcement and
 
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transparent processes. Public policy debates can highlight the issues and
 
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provide ideas to help. [https://bashfordjewelry.com Conflict Free Diamonds]  But without the resources and the people
 
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dedicated to carrying out the changes, we will always have new ideas for
 
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ethical diamonds and sources of ethical diamonds to contemplate with
 
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while the rest of the industry continues to suffer through the atrocities.
 
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How do countries/individuals gain ethical consumer’s and retailers’
 
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trust and allegiance
 
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Marketing plays an important role in first bringing the consumer/retailer
 
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in the know and then working to gain trust. It is about letting the
 
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consumer/retailer know what is happening and what changes have been
 
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made and processes put in place to ensure that their standards are
 
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maintained or improved.
 
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Canada came into the picture as an ‘ethical source’ because of the
 
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international outrage over blood diamonds in developing countries. And
 
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they’ve managed to maintain their hold not only because of their
 
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marketing and continued oversight of their processes, but because of the
 
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continued issues in the rest of the world. The problems with the Kimberly
 
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Process are much publicized and so cannot positively influence
 
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consumers on the benefits of taking diamonds from the African
 
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continent. It is as if the KP is its own worst enemy.
 
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As a diamond retailer, we work to gain the trust and loyalty of our
 
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consumers by providing quality products and being socially responsible.
 
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Because our brand is built on being a responsible company, we have to
 
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work hard to show that we are taking steps to contribute to the industry
 
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and trying to make a difference. Our buyers respond to this and so it
 
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becomes an ongoing effort to keep improving our contributions to the
 
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industry and maintaining ethical practices ourselves.
 
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Why Bashford was founded on ethical sourcing and philanthropy
 
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When we were looking at ways to become a socially responsible
 
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company, we thought about allowing consumers to choose the area that
 
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they would prefer to donate to, and it would range from a variety of
 
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topics and industries from clean water, to replacing forests. But we
 
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market as an ethical based company in a conflict-ridden industry and
 
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realized that would not help to make a difference in the industry. Instead,
 
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we chose to support the Diamond Development Initiative.
 
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It is our hope that over time, with true support and proper regulatory
 
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practices, the taint of blood diamonds will be removed from developing
 
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countries and they are able to supply diamonds that do not fuel conflicts,
 
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and are sourced in a way that benefits the people who mine these gems
 
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and the environment.
 
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The movie Blood Diamond, while bringing attention to the issues, have
 
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also caused a negative connotation to be assigned to diamonds
 
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originating from Africa. We hope that with the DDI, things will change
 
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eventually and there are more options for consumers to identify with
 
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‘ethical’ diamonds.
 
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Your perspective on the ethical diamond market
 
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The concept of what constitutes an ethical diamond market has been
 
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evolving. Consumers are bombarded with a good deal of different
 
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information and each idea of ‘ethical’ is being marketed as being better
 
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than the other.
 
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Synthetic and lab grown diamond engagement rings want to prove that
 
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they are the most ethical diamond sources and are trying to influence
 
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thought away from natural diamonds. This gives no thought to the
 
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millions who can potentially lose their livelihood. We are also moving
 
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away from only focusing on war-fueled diamonds as the conflict regions
 
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are reduced to the things that I consider to also matter more – human
 
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rights abuses and environmental issues. It’s not perfect, but if each does
 
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what she or he can do to make a difference then we can at least make it
 
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better for those who suffer the most in this industry.
 
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It is a competitive industry with large producers pitted against small
 
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artisanal miners. And the winners will be those that can influence and
 
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appeal to consumers’ ideas of what is their ethical considerations.
 
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Ours are based on our past, family history and what I’ve seen and
 
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researched over the years. And that is what continues to guide our
 
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operations.
 

Версия 16:40, 7 мая 2019